Reviews

5starsIn the years that I have been a customer of Broadway Auto Clinic, I have owned 3 different vehicles, and have had most all of my service done there. In each case, the staff has been courteous, efficient, and thorough with whatever the job was. They explain what needs to be done, and why. They answer any and all questions that you may have. I highly recommend them for your auto repair needs!

Jim K.  Read More Reviews on Google


 

5starsI went there for service for the first time today and was very pleased with everything. Everyone conducted themselves in a professional manor, the building and grounds were clean, the waiting area is large and open with plenty of comfortable seating, the equipment is pretty up to date, and nobody tried playing any games with me. I wish I found this place a LONG time ago. Consider me a future/return customer!

5starsGreat shop, honest with work and recommended labor. Fair pricing and quick turnaround time of your car. Very knowledgeable staff and ownership. Michael M. Read More Reviews on Google

5starsJuly 14, 2015
Love, Love, Love this shop! Whether it’s working with Rick on performance upgrades for my last Audi, or just maintenance and wheels/tires on my current car, the shop has always been fair, reasonably priced, and a great environment! The waiting room is great with wifi, magazines, and a TV (if you like daytime tv lol) and I often spend the morning there instead of finding my way home. For those in the albany downtown area, they have a shuttle as well. Can’t wait to see what my detail looks like this week, too! Finally, Rick and Sandra support local charities and vet organizations and 30% of my detail is getting donated. Thanks guys  Joe Esposito See More reviews on Facebook


5starsI have had my cars repaired here several times. Each time, they spoke carefully and honestly about my cars repairs on my Buick LeSabre and on my VW Passat. They did what they said they would do, and it was ready on time. The repairs held up over time. They answered my questions patiently and let me talk to the actual mechanic on 2 recent repairs and the mechanic was very thorough and patient explaining the details of my repairs. They earned my trust.  One time, they provided a ride and the driver was nice. Christopher L. Albany, NY  06/06/15  Read more reviews on our Yelp Page

 


5starsMay 1, 2015
Customer service is EXCELLENT here – Rick and Sandra always make sure that you leave the shop happy. They’ve been taking great care of our VW’s (my husband’s Jetta and my Rabbit) ever since the cars came off warranty. Their shuttle service is prompt and efficient; they drop me off right outside of my work in downtown Albany. If I’m not leaving the car for the day and am waiting for it to be serviced, it’s great to be at a mechanic where the waiting room is clean and spacious and there are plenty of magazines or TV to keep me entertained. I’m 100% happy to be a customer. Sarah LauserSee More reviews on Facebook


5starsCustomer service is EXCELLENT here – Rick and Sandra always make sure that you leave the shop happy.  They’ve been taking great care of our VW’s (my husband’s Jetta and my Rabbit) ever since the cars came off warranty.  Their shuttle service is prompt and efficient; they drop me off right outside of my work in downtown Albany.  If I’m not leaving the car for the day and am waiting for it to be serviced, it’s great to be at a mechanic where the waiting room is clean and spacious and there are plenty of magazines or TV to keep me entertained.  I’m 100% happy to be a customer.   Sarah L. Troy, NY  4/30/2015  Read more reviews on our Yelp Page


 

5starsThe best customer service, best price! We have been using Warren Tire for years and they’ve always given us a special discount. I read some reviews for Broadway Auto Clinic online and saw they are a preffered tirerack.com installer, figured I’d give them a try. I emailed them for a quote and they beat the tirerack.com price AND the Warren Tire price with my company discount!

We dropped the trucks off and I discovered the owners actually work there and manage customer service, it was great! I knew there were going to be 0 mistakes with my studded snow tires because the owners were right there, managing the staff. My trucks were back on the road within an hour of dropping them off and we have now just been thru the 5th snowiest February on record and my drivers are raving about the snow tires!

They must be saving a ton of money with those solar panels to keep their prices so low!  Steven K.  Albany, NY  3/5/2015  Read more reviews on our Yelp Page